In This Article
Who Should Bid?
Soliciting Bids?
To Bid or Not
Preparing the Bid
Selecting a Bidder
Pros & Cons of Competitive Bidding View all BIDDING articles
See Also Fixed-Price Model Contract
The most common approach to bidding is to provide the same plans and specs to two or more contractors (typically three or four on a large project) and ask them for a fixed-price bid. Each then submits a price and proposal and you select the winner. In most cases, the owner selects the low bidder, but in some instances you would be wise to choose another bidder. You might choose one of the middle bids if you believe you will get better quality, a better schedule and completion date, or perhaps a better overall experience based on what you learn from talking with references and your gut instincts.
You goal should be to find the lowest bidder that you trust will do the job to your standards. Remember, the bid price is really just a starting point and the actual cost of the project will almost always be higher. So saving 1 or 2 percent at the outset by going with the low bidder can sometimes be false economy. The money is important, but should not be your sole criteria.
In most things in life, we are willing to pay a little more for a better product or service. On a big project, you will be working closely with the contractor over a period of months to turn your vision into a real building. There are no guarantees here, but the promise a smooth, stress-free project that comes out the way you want it may be work paying a modest premium for.
WHO SHOULD BID?
If you are working with an architect of designer, he or she will probably suggest names of contractors they think would be a good fit for this project. Presumably, they are recommending someone they have confidence in and have a good working relationship with, which can prove very valuable during the project. So they should go on your bidders’ list. You can find other contractors through friends, relatives, lumberyards, or just driving around town (see Choosing a Contractor).
I’d suggest getting a bid from at least one well-established company with multiple crews and a lot of similar projects under its belt, and at least one smaller, one-crew company where the owner works on the job site at least part-time. Smaller companies often have less overhead and do more of the work with their own crew – which can sometimes translate into lower prices and better quality (assuming the boss is a conscientious craftsman). Depending on the size of the job, you should get anywhere from two to four or five bids.
SOLICITING BIDS
It’s in everyone’s interests to get apples-to-apples bids so there are no misunderstandings and disputes down the line about what was or was not included in the bid. To avoid problems, it’s critical to start out with complete drawings and specs (the Scope of Work), and an organized method to keep track of bids. In a formal “sealed-bid” competition overseen by an architect or construction manager, bidders are generally given two weeks, are able to see the list of other bidders, and will meet together with the owner when the bids are unsealed.
If you are handling the process yourself, you can be less formal and review the bids in private. However, roughly following the format of a formal bidding process can help you keep things organized and professional, and provide you with better information. A formal bidding package typically includes:
Scope of work summary: A brief description of the project – for example, an 800 sq. ft., two-story addition with full concrete foundation, built on the west side of the existing house, at 100 Main St., Anytown, USA.
Administrative requirements: This describes the bid process in detail: where to pick up plans, when bids are due, how long the bid must hold, insurance requirements, bonding requirements (if any), the proposed job schedule, and if late penalties (liquidated damages) will be assessed if the job is overdue. Also include how to best contact you, and when to schedule site visits.
Selection criteria: Formal bid packages typically specify that the contract will go to the “lowest and best bidder,” which legally allows the owner to choose someone other than the low bidder. Perhaps you discover that the low bidder is embroiled in a lawsuit, is so busy that he cannot complete the job in your time-frame, or just says all the wrong things during the bidding process. You should also state whether you will reveal all bids after you’ve made a selection. This is an expectation in formal bidding and provides valuable information to all the bidders. My suggestion is to review the bids in private, but agree to reveal all bids to any bidder upon request. Think of this as some small compensation to the losing bidders for all the time they put into preparing your bid.
Construction drawings: The drawings and specs should work together to provide a highly detailed description of the work to be done – the “scope of work.” The drawings should show what the finished project will look like, and how the pieces fit together, with precise dimensions for all key components. Any missing details should be clarified in the specification.
The specifications. These focus on the materials to be used and their installation. Material specs describe the type of materials to be used and, where relevant, their quality levels and installation requirements. Performance specs provide criteria that a component, such as the heating system, must meet, but allow the contractor to propose the specific equipment. Specifications may also detail special measures required due to difficult access, adverse weather, environmental concerns, very steep sites, etc. More on specifications.
Errors and omissions: Bidders are instructed to immediately report any conflicts, ambiguities, or errors in the plans or specs. A contractor may also suggest a less expensive way to get something done. The designer or owner should send out any necessary revisions to all bidders, so that everyone is bidding the same plans. It is critical to maintain one Master Set of plans, which will become the “As-Built” set to follow during construction. Otherwise, things can get pretty confusing. Note: A less-than-conscientious bidder can keep omissions in the plans to himself, win the job on low bid, and then spring a pile of expensive change orders on the owner during the course of the job.
Allowances: This is an estimated dollar value for materials not yet chosen such as flooring or kitchen cabinets. Allowances may include materials only, labor only, or both. Make sure the allowances are large enough to cover the choices you have in mind. (Sometimes contractors put in unrealistically low allowances to keep bids low). Read more on allowances.
Unit pricing: This is way to get bids when the quantity of an item is unknown at the time of bidding. In new construction, it may be a price per cubic yard to remove ledge that you know is in the ground, but cannot tell how much. In well drilling, it might be a charge per foot of depth. In remodeling, unit pricing may cover the linear feet of siding that needs to be replaced, or the square feet of plaster that needs repair. Sometimes a little investigation will give bidders enough information to provide a fixed bid, but if this is not feasible, unit pricing is the next best thing.
Alternates: If you’re not sure about vinyl siding vs. wood siding, ask for an alternate bid for the wood. Then you can upgrade to wood later in the job without executing a change order. These give you some price flexibility when the final bids come in.
Schedule of values: Ask for a breakdown of costs by major cost categories (see schedule of values). This will help you evaluate the variance in the bids and may alert you to bidding errors and omissions. If one bidder is way below the rest of the pack, there has to be an explanation: either his company is working for a lot less money, has much lower overhead, is using inferior materials, or made an estimating error (or some combination of these).
Subcontractor list: Since much of the work will be done by subcontractors (with some companies, all of the work), you’ll want to know who they are.
Change order procedure: Hopefully your project won’t involve many change orders, but they can easily drive a project over-budget. Find out how they will be priced, including labor rates and mark up – for both add and deduct change orders. For example, if you choose a more expensive bathtub, but the installation is the same, do you just pay the difference in material cost – or additional labor and material markup as well? What if you downgrade to a cheaper tub (a deduct change order) – do they keep their original markup or lower it for the cheaper product?
TO BID OR NOT
If invited to bid, contractors have to decide if it’s worth their while to spend a week or more working up a detailed bid. In general, contractors are not big fans of spending 40 or more hours bidding on a large job they probably won’t get. Just as you are sizing up the contractors, they are sizing up you and your job. First there are practical concerns such as:
- Do they have the time to do a thorough bid?
- Do they have time in their schedule for the job?
- Is this the type of job they prefer and feel they can do profitably?
- Are the plans and specs complete enough to bid properly?
- Do the owners have a realistic budget in mind and can they afford the project?
Then there are strategic bidding issues: Who are they bidding against and what is their chance of landing the job at a price where they can still make a reasonable profit. Although you are not obligated to reveal the other bidders, it is normal in formal bidding procedures. One bidder may see a company name known for making low-ball bids, and making up the losses in change orders – fortunately a more common scenario in commercial and government work. Or he may see a company on the list that has much lower overhead and is willing to work on thinner margins. Also, how honest is the bidding process – do they really have a shot at winning? Issues include:
- Is anyone bidding on the job who they know they cannot compete with?
- Are they being used as a price check for pie-in-the-sky plans that may never get built?
- Are they being used to price-check a company that has already been more-or-less selected?
Finally, there are intangibles such as their feelings about the designer and owner. Will they be easy to work with or a source of ongoing problems? Can they expect full and timely payment from you as the owner? Are there any red flags that suggest greater than normal risk such as
- An owner or architect who seems difficult to work with
- Uncertainty that the contractor will be paid promptly and fully
- Novel materials or building systems that are untested or unfamiliar, making them difficult to bid, slower to install, and possibly unreliable
- Unusual design ideas that were easy to draw but challenging to bid and build
- Structural, code, or zoning problems with the design that are not easily resolved
Incomplete plans. Incomplete plans are a red flag for many builders, unless they are design-builders who welcome the opportunity to complete the design themselves. Incomplete plans could indicate an indecisive owner, a job that the owner or designer fears is running over budget, or a rush job where the owner wants to start building before the plans are complete. In some cases, the problem is with the designer who is inexperienced or more interested creating an artistic design than the nitty-gritty of getting it built.
Depending on the reason for incomplete plans, the contractor may agree to bid the job, but on a cost-plus basis only, or may agree to submit (for free or for a fee) a non-binding “budgetary estimate” to help the designer and owner complete the design. If you do get a fixed bid on a set of incomplete plans and specs, your don’t really know what is included in the bid and what isn’t, and may be unpleasantly surprised when you get hit with a pile of costly change orders.
All the factors above will be taken into account and weighed against the company’s need for work. If they decide to bid, they will review the plans, visit the site, contact the designer with questions, and work up a detailed estimate.
A JOB I DIDN’T BID When I was starting out as a contractor, I was asked to bid a large, upscale remodeling job. On the first visit, I met the couple – a psychologist and a lawyer – who showed me several sets of plans and a professional 3-D model of the existing house with three additions that roughly doubled the size of the living area. As we discussed the job, it quickly became clear that the couple were not yet in agreement on the details of what to build and when. As we talked, they mentioned “problems” with the first architect and the second architect, neither of whom were still involved at this point. The two appeared to be at odds with one another and with the two professionals they had hired and fired so far. As much as I wanted the job, potentially worth over $200,000, my gut told me to turn and run as fast as I could. However, I decided to give them a try on a small bathroom remodel they wanted done right away. Things were going pretty well, when I received a call on a Sunday night complaining that the new sink and vanity I had installed were too noisy in their bedroom and could I do something about it. Of course, the sink and vanity were no louder than their previous one and they had not asked me to soundproof the wall when it was open. More importantly, they saw nothing wrong in calling me on a Sunday night to express their concerns. Monday morning wasn’t soon enough. I completed the job, got paid, and needless to say, told them that I would not be able to bid their renovation project. |
PREPARING THE BID
Most contractors will want to visit the site, whether an empty lot or an existing house during their estimating process.
Site visits. On vacant land, they will be looking at site conditions such as slope and drainage, potential access problems for trucks and equipment, and options for material storage and security. In renovations, they will be looking at the condition of the existing structure – sagging rooflines, excessive building settlement, or other structural issues, antiquated mechanical systems or pipes that may not survive the remodel, toxics such as asbestos and lead, and any evidence of water damage or wood decay that might drive up costs or come back to haunt them at the end of the job.
Q&A. Based on the plans and site visits, the bidders will often have questions for you and/or the designer. For example, the plans may call for a raised house elevation – can the required fill be obtained from somewhere on the site or must it be brought in? The skylight shown has a lower pitch than recommended by the manufacturer – do they want it built that way? The screen porch shown with no railing appears to be a code violation – has this been approved? The owner or designer will have to answer these questions promptly and communicate any design changes or material substitutions to all bidders by written addendum. This process protects both the contractor and owner from unpleasant surprises and potential conflicts over what exactly should be built, and whether or not it is included in the bid. Resolving these issues later with change orders can be a source of cost overruns and conflicts over who should pay for the change.
With all the questions answered, the bidders will do a material takeoff, prepare a detailed estimate for labor, materials, and subcontractors, and come up with a number for hard construction costs. Estimates from one company to another will vary due to many factors including:
- different labor rates
- better rates from subs or suppliers
- better equipment
- more experience at this type of job
- different interpretation of plans or specs
- different rates of overhead and profit
The contractor’s final price will take into account a number many of the same variables considered when first agreeing to bid. This part of the bid is more art than science and involves a number of judgement calls. The basic question is how badly do I want this job and how low am I willing to bid to get it. Since the hard costs and overhead are fixed, the contractor’s profit is the only real variable in play.
Considerations may include:
- Who else is bidding?
- Are there more attractive/profitable jobs on the horizon?
- Is this job a good fit for my company?
- Is this the type of job we usually do well on?
- Are there new materials and techniques that I’d like to gain experience with, but could hurt profits?
- Does our company work well with this architect/designer or hope to get more work from him or her?
- Do I feel good about working with this customer?
- Any red flags: incomplete or vague plans, potential problems with the customer, codes, zoning, difficult abutters, or other problems that could delay or derail the job.
In general, the contractor is looking for the lowest price that he thinks can win him the job, and still provide him a fair profit. If he sees the job as fairly unattractive in one way or another, he may still decide to bid the job, but bid high enough to make it financially worth the anticipated hassles.
SELECTING A BIDDER
The bids are in. The envelope please…
Lowest and Best. The traditional standard for selection is the “lowest and best bidder,” since you do not want to be obligated to hire the lowest bidder no matter what. In fact, the low bidder may not turn out to a bargain if they cut corners to save money or pile on change order to drive up the cost of the job.
There will always be variations in bids, and it is not uncommon for bids to vary by 10% or more. If one bidder is dramatically lower than the others, however, perhaps he made an estimating error or interpreted the plans differently. If all bidders were asked to submit an itemized schedule of values, you may be able to quickly see where the problem is. Accepting a bid that you think is in error is asking for trouble, as the contractor will either try to make up for the shortfall through change orders, cut corners elsewhere – or possibly not complete the job at all.
If bids are all over the map, there’s good chance that the plans and specs are vague and incomplete, and that different bidders have somewhat different houses or projects in mind. You’ll need to scrutinize the bids to find out what each includes and excludes.
Incomplete or Inconsistent Bids. Despite your best efforts to provide all the bidders with the same, complete plans and specifications, you may still get bids that do not exactly match. Since specs can never cover every single material and detail, one builder may be using better, more expensive products or installation techniques than another. One may have interpreted the plans a little differently than another. One bid may have items marked NIC (not in contract) that they excluded from the bid and want to handle with allowances or change orders.
The difference in price between two bids can quickly disappear when the lower bid is examined more closely. Don’t make any assumptions. If anything is unclear in a bid, ask for clarification. Make sure you are making an apples-to-apples comparison. If you get an incomplete bid or vague answers to your questions, these are red flags that you will get hit with additional costs and change orders down the road. Despite the lure of a very low bid, walk away!
Call references. A good place to start is to call the references of the low bidder and any other bidder you are strongly considering. Prepare a written set of questions to ask each reference and write down their answers. Important questions are:
- What type of project was completed?
- Are you satisfied with the project overall?
- What went well and what didn’t?
- Was the project finished on time and on budget?
- If not, what caused the delays or cost overruns?
- How did you get along with the contractor? Was he receptive to your ideas and input?
- Was the contractor on the site regularly? If not, who ran the job?
- Was the job site kept safe and free of debris? Did they clean up daily?
- Remodeling only: Did the contractor keep dust and debris out of the main house? Were workers polite? Any loud music or other problems?
- Would you recommend this contractor to others?
- Anything to add?
Naturally, a contractor will give you names of customers who he thinks will recommend him. If you know of any other jobs he has completed, you can sometimes learn a lot by calling these unnamed references as well.
Get the builder’s input. Narrow your focus to the one or two lowest bidders who appear to meet your qualifications. In addition to the site visit, you can arrange to meet with each to review the plans. Ask if they see anything missing from the plans or have any suggestions for improving the plan or saving money. It’s better to identify missing items now and price them in, rather than to argue about change orders later.
As for the contractor’s suggestions for saving money –sometimes called “value engineering,” each builder will want to build things the way he is accustomed to. Using materials and techniques he is familiar with will make the work more efficient, the outcome more predictable (as in no callbacks), and the cost lower. The final product might not be exactly what the designer had envisioned, but the savings can be substantial.
When the Contractor Knows Best Some architects are very receptive to suggestions from contractors – some less so. On two occasions, I was hired to work at the home of an architect. On each job, the architect was very receptive to my suggestions for how he could save thousands of dollars by tweaking the design a bit.On one job, we changed a curved kitchen partition with curved cabinets into to a straight wall. On another we moved an island bar over a couple of feet to provide structural support and eliminate the need for a lot of steel work. The moral of this story: Most people are open to a small change of plan if they can put a few thousand dollars in their pocket. |
Communicate what’s important to you. You’ll have time later at a pre-construction meeting to go over the plans in detail and discuss housekeeping issues. But now is a good time to communicate any big-picture concerns you have about the job. In new construction, this may be about site conditions such as saving trees and other natural site features. On renovation projects, you may want to discuss your concerns about site access, toxic exposure (lead and asbestos), and how the work will affect living conditions during the project.
If saving trees on the job site is important to you, volunteer to help – by clearly marking a do-not-drive zone around the trees that you want to save (vehicle traffic can compress the soil and kill the roots). Excavation contractors aren’t always the most sensitive and precise craftsmen!
Similarly, discuss any major concerns you have about the renovation process and discuss solutions. If keeping all renovation work isolated from the main living areas is important, or your family has special sensitivities to dust or other materials, now is the time to discuss this. Talk about your concerns regarding pets, children, safety, and security. Look for cooperative solutions. In discussing these issues, you’ll get a sense for whether the contractor is sensitive your concerns. You will also discover whether their solutions are already included in the bid or would involve “extras.” If so, better to know now.
Give and take. A large building project is more a partnership than a typical vendor/customer relationship. You really need to work together to make it work. In a large renovation, the contractor and crew will become like extended family for several months – roaming around your house from breakfast till dinner most days. On a new home, there is less personal interaction, but still a great deal of communication and trust are required for a favorable outcome.
At some level, you will need to trust the contractor to do things right, as much of the important work is buried behind walls or underground. Plans and specs only go so far – there’s always room for interpretation on the part of the builder. And the contractor must trust that you will be reasonable in your expectations, will make decisions as needed to prevent delays, and will pay your bills on time.
No building project is perfect, so it will be important that there is communication and give-and-take. You, the owner, will need to communicate what is most important to you (a dust-free work site? perfectly lined up ceramic tiles?) and let go of some other things, for example, that the color of the roofing isn’t exactly what you had in mind. Give a little on the items that aren’t that important to you, but hold your ground on the big stuff.
Both you and the bidders will be sizing each other up at this point. It’s best to establish a spirit of mutual trust and cooperation at the outset. And if you don’t feel it is going to work out, now is the time to part ways. If the contractor’s goal is to maximize his profit by cutting corners and pushing change orders, and the customers goal is get a “steak house on a hamburger budget” and drive the contractor into bankruptcy, things are not going to go well. So look for an honest, reputable contractor you trust to do a good job, and don’t begrudge him a reasonable profit. For your part, act ethically and responsibly, ask how you can help out, clearly communicate your concerns, and the project should proceed smoothly.
At the end of this process, you should have a good feeling for whom you want to spend the next three to six months with on your building project. Hopefully it is the low bidder or one not far off, but even spending an extra few percentage points for what you believe will be an excellent job that truly meets your goals, it will be money well spent. With clear plans and specs, and a good attitude of give-and-take, the project will be a success. You’ll get something close to what you imagined, the contractor will make a reasonable profit, and he’ll be able to use you as a reference to expand his business
PROS AND CONS OF COMPETITIVE BIDDING
Competitive bidding remains the most common approach to awarding construction contracts. It usually achieves its goal of getting the owner the most work for the least money. However, what starts out as the lowest bid may not end up the lowest final cost. In the worst cases, the low bidder tries to make up for his low bid by squeezing the maximum amount out of change orders for work that another contractor may have included in his bid. Or the low bidder may use inferior materials and cut corners to make up his losses. He may also cut costs by not carrying the proper insurances, thereby increasing your risk. And if there are problems after the job is complete, he may be nowhere to be found.
Few people would you use the low bidder for dental work, heart surgery, or legal advice. So why would you hire the low bidder to build your dream house?
The assumption is that a plan is a plan – and that whomever you hire is going to build you essentially the same house. To some extent that is true, but never completely. No two builders will build exactly the same house from a set of plans and specs. The more complete the plans and specs, and the greater the professional oversight (such as an architect or construction manager supervising the work), the less variability there should be in the final product. But at the end of the day, the quality of the job, much of which is hidden from view, relies heavily on the integrity of the contractor – which is why you should hire a company with a good reputation and a reason for your trust.
Pros of Competitive Bidding
- Allows owner to shop around for best combination of price and quality
- Generally gets you the most work for the lowest price
- Contractor assumes most of the risk of cost overruns
Cons of Competitive Bidding
- Low bidder has the incentive to cut corners and rely on change orders to increase revenues.
- Limited opportunity for contractor to cut costs by “value engineering” (compared to design-build)
- Adversarial relationship between contractor, owner, and designer.
- Without builder input into design, all bids may come in over budget
MY RECOMMENDATIONS
Start out with a detailed set of plans and specifications, so that you get apples-to-apples bids. Only put the house out to bid to companies with a good reputation for quality and integrity. Try one or two larger, more established companies with multiple crews and one or two smaller craft-oriented builders, who work at least part of the time swinging a hammer on the job site. You may get a better rate from the smaller company because they probably have less overhead, and the owner is earning money out of direct building costs as well as from the company’s profit.
If you get one bid that is dramatically below the rest, perhaps they have made an estimating error, or they are saving money in dubious ways: no liability insurance, no workers’ comp, paying employees under the table or paying employees as “subs” (with no labor burden). Maybe they are starting out and don’t understand their real costs or they are willing to work for wages with no “profit” to speak of. If there are problems after the project is complete — and there often are — will they return to fix the sticking door or window, nail pops, or a flashing leak? Probably not. Hiring a fly-by-night company carries real risks – and the bigger the job, the bigger the risk.
If the bid is low due to a mistake, the contractor may never complete the job or may try to renegotiate during the job. In either case, the job will not end well so it’s best not to go down this road.
After reviewing your bids, meeting with the leading bidders, and asking lots of questions, choose the lowest bidder who inspires your trust. Spending an extra 3% on a $300,000 project for peace of mind and better quality is well worth it. A lot of the “quality” work you will never see as it is buried in the walls and under the ground, but will have a big impact on the durability and performance of your house over time. There’s a reason that a Lexus costs more than a Kia.
Conversely, if someone is many thousands of dollars below the other bidders, they have probably made an estimating mistake or do not know their real costs. You can probably save a bundle on their learning experience, but you can expect a host of problems, loose ends, and potential conflicts when the job is “complete.” The choice is yours.
Patty H. says
How Do I Know If A Bid is Reasonable for Whole-House Rehab?
Hi, We are planning a whole-house renovation of our house. How do I judge the reasonableness of a contractor’s bid?
buildingadvisor says
Evaluating a bid is a difficult task – as is estimating in general. There are so many variables that it is not possible to throw out a useful number. Beware of average prices as your job or local area may not be the average.
For starters, you should get a second estimate and, if possible, a third. In addition to getting price comparisons, you will most likely learn more about your project in the process. You will get different suggestions for materials, techniques, and other job specifications that can help you make the best choice.
Back to the numbers, there are a number of websites that cite “average prices” for a variety of projects. For whole-house renovations, you will get a very wide range, say from $20,000 to $40,000 for low-end to $80,000 to $200,000 or more for high end, with mid-range projects falling in the middle. The wide variations account for size of house, complexity of the job, material choices, kitchen and bath details, and local costs. Kitchens and bathrooms account for a large share of the costs, typically ranging from $125 to $250/square foot to remodel.
A gut-rehab can cost as much as new construction, minus the cost of site prep and a foundation — typically ranging from $100,000 to $200,000, but can go a lot higher for high-end work.
Also, right now, remodeling contractors are very busy so they tend to bid higher than they might in lean times.
For more precise estimate, I’d suggest purchasing one of the unit-price estimating guides. For residential remodeling, I’d recommend either Craftsman or HomeTech., which offer both hard copy and online guides. You can buy last-year’s guide for a lot less money and add about 10% to costs to keep up with inflation.
These guides include regional adjustment factors and detailed line-item costs, as well as tips for how to use the book – essentially a crash course on construction estimating. The biggest challenge will be including every phase of the work, including design, demolition, permitting, and material disposal. You will also need to add the contractor’s markup for overhead and profit. It will take a little work to produce a useful estimate, but can get a pretty good ballpark price for the project you have in mind.
Finally, expect that the final price of the job will exceed the estimate due to surprises on the job, changes to the plan, or other unanticipated expenses. Cost overruns are a fact of life in large construction projects. To be safe, add at least 10% to the estimates you are getting for budgeting purposes.
Read more on Ballpark Estimates Preliminary Budgeting
Mark says
Should I Pay Surprise Costs At Job Completion?
Who should pay for a cost overrun — after you have received and agreed to a building contract and the work gets done, but the final cost exceeds what was listed on the contract? This was a new construction. I live in the State of Wisconsin. Wondering what to do.
buildingadvisor says
Like much in the building world, this is a gray area. The answer depends on the reason for the cost overruns and the language of your construction contract.
For example, many contracts state that the owner should be notified of any extra charges in a change order issued before the extra work is performed. This prevents any surprises at the end of the job, like you are faced with.
Whether or not this is stipulated in the contract, it is not a good business practice to surprise the owner in this way.
In general, valid reasons for cost increases are changes to the plans by the owners or architect, allowances that were exceeded, and site conditions that could not be reasonably anticipated – so-called hidden/changed conditions. Changes required by the building inspector sometimes generate valid extra charges. It depends on whether the code requirement was obvious and something the contractor should have known – another gray area.
In any case, the contractor should provide you with written documentation of the extra work and associated costs. Once you’ve had a chance to evaluate the costs, you can decide to pay them, contest the charges, or negotiate for a compromise where you pay part of the extra costs – for example, split them 50/50 with the contractor.
You should consider the size of the cost increases relative to the overall budget, whether you are happy with the quality of the work, and how important it is for you to remain on good terms with the contractor – in case there are callbacks or warranty issues.
This question gets asked a lot in various ways. For example, please see this Comment and the following three questions and responses.
Best of luck in working out a mutually agreeable resolution.
Read more on COST OVERRUNS
Assaf says
How to Create A Bid Package?
Hello and thank you for this great website. I am now doing my second buy, fix, and sell project with a GC and the listing agent supervising the project.
I’m starting to plan the next project that will cost up to $100,000 for the rehab cost. I want to create a better bidding package next time so it will be easier for me to choose the right GC.
So my question is what is the most professional way to make the bidding package that I could deliver to GC’S to give their prices, rather than them giving me the cost based on what they think.
Thank you.
buildingadvisor says
If I understand you correctly, you want to submit your project to multiple bidders in a way that you drive the process and get bids that are easy to compare.
The best way to do that is to submit detailed plans and specifications to each bidder. This will take some work on your part, but it is the only way you will get bids that you can easily compare. The more detail you put in your request for bids, the easier it will be to compare bids. In a formal bidding process, the is called an RFP or “request for proposal.”
You will still have to look into the details of each bid, because they will never be 100% consistent. One bidder may exclude one portion of the work from the fixed bid and tell you they will only do that piece cost-plus. You may also get different allowances from different bidders for the same work item.
Anything that you don’t specify – brand of paint, how many coats, brush or spray, type of roofing underlayment, etc. – may get different treatment by different contractors. If neither you nor they call out these details in the bid, then you won’t know what you are getting.
Nail down as much as possible ahead of time. Once you receive the bids, ask lots of questions. Get anything important put in writing. There will always be some surprises once the work in underway, but if you’ve done your homework, they should be pretty minor.
Best of luck with your next project!
Assaf says
I feel I need to clarify my question a bit. My end goal is to have a detailed bid package to be able to choose apples-to-apples and that will include:
1. scope of work
2. contract terms
3. construction drawings
4. specs
All these should be detailed enough so I can compare between GC’s.
I don’t want to create it my self, I want to give it to one or few professional’s in my team and I’m not sure who exactly, Is it:
1. an architect? – possibly an over kill for small projects? (don’t have one right now)
2. a General contractor? – maybe one of the bidders with combination of the listing agent who know’s the trends in the neighborhood and is liable for the end result?
3. just the listing agent? – I don’t think he have the capacity and the knowledge to create something like that as he usually only sell the house.
4. 4, any other option for me to create a team with me overview everything.
Who and how will create the bidding package? Right now I trust my Listing agent who is also a supervisor for the GC because she gets the majority of her payment when she sell the house after renovation and as real estate agent she know’s what is trend with design in the neighborhood, but I want to create a more detailed package to send GC’s for bid’s,
I don’t know how to cover the gap between having a person that know what to do at the property for quick and high sale but not a professional from the construction/designing field to create a bidding package.
Thank you.
buildingadvisor says
What you want is very reasonable, but not necessarily easy to achieve. Each approach has pros and cons.
If I understand you correctly, you are buying properties and renovating them to resell. Someone on your team is deciding what renovations to complete, but it’s not clear who that is. It sounds like you are depending to some degree on the real estate agent to tell you about design trends. But, obviously, it is you who needs to decide what work you want done.
I don’t think anyone will be “liable for the end result” other than you – if by that you mean making a profit on the project. I can’t imagine any designer or contractor would make any promises about sales or profitability. If they had some skin in the game, as a partner, they would take this more seriously.
An architect could handle all of the functions on your list, but it might be overkill – that’s a financial question. If you go that route, you should look for an architect with a practical outlook, not a dreamer or artist looking to win design awards. An architect with experience in contracting or real estate development might be a good bet. Still, you would need to drive the process and communicate to the architect your design goals and budget. Getting a designer to stick to a budget (or even to know the costs of their design choices) can be a challenge. It’s easier to draw a line than to build it.
Non-architect designers might offer you a more economical option. They often have a more practical outlook.
A construction manager could handle all aspects of your project except the creative side of the design. You could hire an architect for preliminary design and schematic drawings, then hand it over to a construction manager to put together a bid package and obtain bids. He can also help you evaluate the bids and supervise the construction. Construction managers are not easy to come by and construction-management contracts can vary a great deal. They may also be architects, engineers, or contractors by training – but functioning as a construction manager for this project.
A GC who also does design (a design-builder) could perform all of these functions, but may not want you to put out the project to competitive bidding. Some will allow this by separating the design and construction pieces of their contract with you. Design-build contractors tend to be more practical and cost-conscious than architects since they have to build what they design under a budget. So this might be a viable route for you.
Whatever you do, stick with fixed bids and avoid cost-plus contracts, which often run way over the initial budget. Cost-overruns are unfortunately the norm on building and remodeling projects.
The listing agent can be a valuable resource regarding design trends and sales trends, but I wouldn’t expect much else from them.
Best of luck!
Stephanie Chapa says
Reasonable Charge for Contractor Supervision?
Hello and thank you in advance for considering my question. This is my first time hiring a contractor to do a large remodel. The total cost is about $458,000 includes fees. The contract which I signed only showed the bottom-line number. I was later given a line-item breakdown and saw that some of the line items use average quality products, i.e., an allowance of $4.00 a sq foot for tile. The breakdown also shows that the contractor is charging me (1) a $27,000 supervision fee (he is the supervisor) and (2) $39,000 Overhead and $39,000 profit. He is a very small contractor with no employees and I feel this is very unreasonable and I do not want to pay a supervisor fee when I hired him to be the contractor supervising his subs. Am I unreasonable? Thank you.
buildingadvisor says
With competitive fixed-bid pricing, the simplest way to tell whether you are getting a reasonable price is to get a minimum of three bids from qualified contractors. If they are all in the same ballpark, then this is a good indication that the bid is competitive.
Evaluating how a contractor got to that price is another story. Every contractor has his own formula for working up a price. None is right or wrong, just different approaches.
Contractors on fixed-priced bids are under no obligation to reveal their cost breakdown or markup, as is done with cost-plus or negotiated bids.. Some, like yours, prefer more of an “open book” process.
You raised a number of issues that I will try to address.
How a contractor uses his time and how he charges for it is one of those issues with a wide range of options. Contractors may do one of more of the following: sales work, design work, administrative tasks, job site supervision, and swinging a hammer.
He may bill his time at one or more hourly rates (depending on the task) or a fixed fee, percentage fee, or some combination. Or all his time may be covered under the mark up for overhead. It sounds like contractor is charging a fixed fee for supervision work, maybe based on a percentage of costs, which is perfectly legitimate.
If, on the other hand, he were billing his supervision time by the hour, and then charging a supervision fee or percentage on top of this, it would appear to be “double-dipping” which would probably not fly an open-book pricing approach.
This link about charging for supervision on cost-plus jobs might help clarify this.
Looking at his markup on a percentage basis is another benchmark you can consider. If you add all three figures – overhead, and profit, and supervision (considered here as an overhead charge) – you get an approximate total gross margin of 23% and markup of about 30%. This is assuming that the base figure he is marking up are his actual out-of-pocket costs and have not already been marked up, something I can’t tell. Read more on Overhead, Markup & Profit here.
I that’s the case, his numbers are a little high, but reasonable. There are industry consultants urging remodeling contractors to mark up their work by 50% or more and in some markets, high-end contractors are able to do this. More typical, in my experience, is markup in the range of 20% to 30% on remodeling jobs. But, again, this varies a lot depending on the area, the type of work, and the specific company. There is really no such thing as a standard markup, which is why getting multiple bids is important.
Regarding the question of product quality and allowances, unfortunately these are issues you should have looked at before signing a contract. Ideally, the specific products or quality levels are listed in the job specifications – so you know what the bid is covering. Are you getting high-end solid-hardwood cabinets or particleboard specials from Home Depot?
If none of this was discussed beforehand and documented in writing, you will have to renegotiate now. If you do get more than one bid, but don’t have clear plans and specs, you still have a challenge comparing bids as they will not be apples-to-apples bids.
Allowances are another area where contractors may skimp to keep the bid low. For example, $4/sq. ft. for tile is definitely on the low end. You can get decent tile for that price from a home center, but you won’t find much at that price at the tile store. It’s also important with allowances to know whether you are getting the contractor’s price or the retail price. On some products there is little difference; on some there is a big difference. Read more on Allowances.
Finally did you check references? Is this a contractor that you believe is trustworthy and will do good work? If you feel you are not getting a fair price, or do not have confidence in the contractor, then you should be up front with the contractor and tell him you want out of the contract. If you have not given him any money yet, then most likely he will agree to cancel the contract. If you have paid a deposit, you may have trouble getting it back. You would be best talking to a lawyer first in either case.
There are “right of rescission” laws under federal and state law that allow consumers to back out of certain types of home-improvement and remodeling contracts for a period of three days from signing.
Bottom line is this: The amount of markup he is charging you, including his supervision, is not out of line. But you never know if other parts of a bid are padded. Also in the absence of clear plans and specs, it is difficult to know exactly what you are getting for your money. You may end up spending more on allowance items and even more if items are intentionally or unintentionally left out of a bid and then added later as “change orders.”
For all these reasons, it’s difficult to say if you are getting a reasonable price overall unless you have competing bids. It is not uncommon to see price variations in bids of 20% or more.
Robert Maldonado says
Should We Disclose Our Budget to Bidders?
Great article!
My wife and I are currently building a waterfront home in Fairhope Alabama, and are ready to send out an instruction letter requesting bids from contractors.
Question: In our letter should we specify what our budget is and/or max price? Please let me know what you think. Thanks
buildingadvisor says
There is no one way or right way to do this so you need to decide what will work best for you. However, it is not customary to provide budgeting information when getting competitive bids.
In a traditional fixed-price bid, you send the same plans and specifications to two or more bidders (at least three if possible) and you award the job “the lowest and best bidder” — that is, the lowest bidder who meets all your criteria in terms of quality, references, your building schedule and other issues important to you. See more on Selecting a Bidder.
In this approach, you generally do not give a budget or maximum price — you let the bidders determine that. However, it’s best to develop a plan with a preliminary budget in mind or you may suffer sticker shock and have to go back to the drawing board.
Another approach i to work with a single bidder on a negotiated bid or time-and-materials (cost-plus) contract. In that case, it makes sense to openly discuss your budget and maximum with the contractor.
Each approach has pros and cons. To figure out which is best for your project, please review the section on Bidding. Best of luck with your project!